Modernizing healthcare
Care Hop Urgent Care is an innovative, insurance-free alternative to traditional urgent care and at-home medical services. Drawing on decades of experience in the healthcare industry, our business combines a patient-centered philosophy with the latest technology to bring the highest quality treatment to your door. At Care Hop, you’ll have same-day access to care and full transparency with no surprise bills all in the comfort of your residence or workplace.
Our vision
The future of healthcare should be shaped by your needs and your time. As the cost of medical services trends ever upward, we are creating an urgent care service that eliminates hidden fees and insurance involvement while bringing care to your front door. Everyone deserves affordable, accessible care and we are working to change the face of modern medicine to meet these standards. Beyond opening a single practice, we are joining a healthcare revolution founded on patient-centered values to recreate medical care in the U.S.
Our misson
We believe your life shouldn’t stop just because you need medical care. Care Hop prioritizes the patient through accessibility, affordability, safety and most importantly, personalized care.
Because we value your time, we created an urgent care practice that comes to your home, hotel, dorm or place of business. We cut insurance out of the equation to make care affordable, while eliminating crowded waiting rooms so you can rest safely until a provider treats you. By combining technology with medical knowledge, we crafted the most convenient urgent care experience entirely focused on exceptional care catered to your specific needs. We think it’s about time someone provided urgent care that puts you first.
Meet your team
Care Hop was founded by a group of physicians and entrepreneurs with decades of experience in primary and urgent care. During this time they saw the shortcomings in urgent clinics and problems with insurance-based primary care. Rather than trying to fix the system from the inside, the Care Hop team is creating an alternative to the exploitative health insurance model. Combining our patient-centered philosophy with the highest quality of care, we hope to build a new future for healthcare where affordability and access come first.
Armin Hartmann
Chief Technology Officer
Care Hop Health
Armin Hartmann is an accomplished Information Technology professional with over 20 years of experience. His expertise lies in developing and managing advanced IT systems for large corporations. Hartmann is particularly known for his focus on creating solutions that are simple, user-friendly, and sustainable. His innovative approach has consistently led to successful IT implementations. With a strong background in supporting startups and early-stage companies, he has played a crucial role in driving their growth and refining their technology strategies, contributing significantly to their operational efficiency.
Alvaro Zeballos, MD
Chief Medical Officer
Care Hop Urgent Care
Dr. Zeballos is the former Chief Growth Officer and founder of BetterMed Urgent Care, overseeing its strategic growth and expansion. He has more than 20 years of experience in Emergency Medicine and has worked at Bon Secours, SRMC and VCU Medical Center. He has extensive experience with Lean Implementation in health care, Continuous Improvement and TPS. Dr. Zeballlos received his medical degree from Texas Tech and completed his residency at the State University of New York at Buffalo.
Paulo Gazoni, MD
Chief Financial Officer
Care Hop Health
Dr. Gazoni is one the former founders of BetterMed Urgent Care where he was also Chief Operations Officer. He received his Doctor of Medicine degree from Virginia Commonwealth University School of Medicine in Richmond, VA and completed his Emergency Medicine residency at VCU Medical Center. Board-certified in Emergency Medicine, Dr. Gazoni has worked for the past 20 years in multiple Richmond-area Emergency Departments, including VCU Medical Center and Bon Secours Richmond Health System.
Tanvir M. Dara, MD
Chief Medical Officer
Care Hop Direct Primary Care
Dr. Dara is the former Chief Medical Officer and founder of BetterMed Urgent Care. He is a graduate of King Edward Medical College in Lahore, Pakistan. He completed residency training at State University of New York at Buffalo hospitals and is a dual board-certified physician in Internal Medicine & Emergency Medicine. He has over 30 years of experience practicing emergency and urgent care medicine. He served as Chairman of Emergency Medicine at Sisters Hospital, Buffalo before joining WellNow Urgent Care as Chief Medical Officer in 2017.
Greg Symenow, PA-C
Director of Clinical Operations
Care Hop Health
Greg Symenow received his undergraduate degree from the University of Richmond and his Master’s in Physician Assistant Studies from James Madison University. Greg has over 12 years of experience in Emergency Medicine, Urgent Care, and Occupational Medicine and has extensive experience in provider leadership as well as leading and executing clinical operations for large multicenter urgent care organizations.
Direct Primary Care
Save thousands with accessible insurance-free care
For patients interested in continued care, we offer Direct Primary Care memberships for both businesses and individuals. Our DPC plans offer all of the accessibility, affordability and ease fundamental to Care Hop’s core values with the added benefits of a primary care office. For a flat monthly membership fee, you and your family or business can enjoy same-day access and unlimited visits without the surprise bills and hidden costs associated with health insurance.
For businesses
We encourage small to mid-sized businesses to adopt our Direct Primary Care model as an alternative to traditional employee insurance plans. DPC memberships can provide a more cost-effective and consistent option for your company from standard plans to premium plans that include At Your Door Urgent Care.
For individuals & families
We offer basic and premium plans for individuals. You pay a monthly fee and receive unlimited care from our expert providers. Premium plan members can enjoy At Your Door Urgent Care at no additional cost, for a lower price than one-time patients.
FAQ
We love hearing from our patients, so please reach out to us with your questions and concerns. That being said, you may find your answer in our FAQ section.
What is Care Hop At Your Door Urgent Care?
Care Hop At Your Door Urgent Care is an insurance-free urgent care practice that brings the provider to you at home, work or a temporary residence such as a hotel.
Is Care Hop At Your Door Urgent Care primary care?
No, At Your Door Urgent Care is not a replacement for primary care. However, Care Hop does offer Direct Primary Care for those looking for affordable, accessible and insurance-free primary care.
How much does a Care Hop visit cost?
The cost of a visit is $199. This is an all-inclusive cost with no insurance requirements and no surprise bills or fees. Please note that any additional treatment from a specialist or pharmaceuticals are not included in this fee.
How do I book an appointment?
We use technology to make registering fast and easy. Simply check the map to confirm you are in our service radius, click “Schedule Now,” and enter your information.
How long does it take for Care Hop’s medical team to arrive at my home?
Once your appointment is scheduled we will do our best to arrive exactly on time. When the provider is en route (usually around 20 minutes before the appointment) you will receive a text message with a link to our Hopper Tracker online application so you can track the location of our car. It will tell you at any given point in time how long it will take for your Hopper to arrive at the location for your visit. Maximum visibility to help reduce the stress of waiting for the appointment.
What does Care Hop Urgent Care treat?
We can treat any urgent care need from minor injuries, to testing for minor illnesses like flu and sinus infections. Head to our services page or contact us for a list of everything we treat.
Can I use my insurance?
We do not require or accept insurance at this time.
Can I choose my provider?
We are deeply committed to ensuring that our medical services are readily available to you. With the goal of maximizing accessibility, we thoughtfully manage the scheduling process. This approach allows us to efficiently allocate our dedicated providers, ensuring everyone receives timely and effective care. While this means you may not be able to select your provider, rest assured that all of our professionals are equally qualified and eager to offer you the best possible care.
Will Care Hop providers come to me wherever I am?
Our caring providers are here to offer you personalized medical care wherever you are, be it at home, your workplace, or temporary stays like hotels. To ensure that you receive the highest quality of treatment, we kindly request a private space during our visit. This privacy is essential for us to focus entirely on your health and provide the best care possible in a comfortable and confidential setting.
Can you provide X-rays?
At this time, we are not offering mobile X-rays but plan to in the near future. Once available, we will update our website and social media accounts accordingly.
Do you test for COVID-19?
Yes. We offer COVID-19 rapid testing.
What are your hours of operation?
We offer service seven days a week from 8:00am-8:00pm.
Who can I expect to treat me at my location?
At each appointment, we’ll send an expert provider to your location for treatment.
Will you treat another family member, coworker or friend during my appointment?
No. Our providers will only treat the patient who scheduled the appointment. Please schedule additional appointments for each individual who would like treatment.